Mindmup automatically deletes free Starter accounts that remain inactive for an extended period. Here's how the policy works and how to keep your account and saved maps safe.
When will my account be deleted?
Starter accounts that remain inactive for 12 consecutive months are eligible for permanent deletion, including all maps stored in Mindmup Cloud.
This also applies to accounts previously on a paid subscription that have since moved to the Starter plan. Active paid subscriptions are not affected.
Will I be notified before deletion?
Yes. We'll send warning emails 30, 14, and 7 days before deletion to the email address associated with your account.
How do I prevent deletion?
Simply sign in to Mindmup before the scheduled deletion date. This automatically cancels the deletion and resets your 12-month inactivity period.
You don't need a paid subscription. As long as you continue using your Starter account at least once every 12 months, your account and maps will remain safe.
What happens if my account is deleted?
Your account and all associated maps stored in Mindmup Cloud will be permanently deleted and cannot be recovered.
Note: Maps stored in your own Google Drive are not affected by this policy.