Questions & answers

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Features Account Guides

Changing Your Password

Overview You can change your Mindmup account password from your profile settings. You will need to enter your current password and your new password before saving the change. Change your password Your new password must meet these requirements: Click...

Publish Interactive Mind Maps with Mindmup Atlas

Mindmup Atlas makes it simple to share your mind maps with a wider audience when you want to publish rather than co-create. Mindmup Atlas is an online mind map library that lets you publish interactive, read-only versions of your maps. These maps...

Member Roles and Permissions Explained

Each Mindmup account can include multiple members, depending on your plan. For example, if your Team plan includes 5 seats, you can add up to 5 members. Every member has their own login, profile, and personal settings. Account Roles Each account...

Organization/Team Privacy Settings

Overview The Privacy section gives your Mindmup account controls over how members can publish and share maps. You can allow or block public publishing, control sharing outside your organization, and allow members to share maps with everyone in the...

Creating and Managing Teams

Overview Teams are separate spaces within your Mindmup account for organizing maps around a group, project, or area of work. You can create and name teams, organize their maps, customize their appearance, manage members, and remove teams you no...

Managing Team Members

Overview Mindmup has two separate concepts: account members and team space members. Account members are simply members of the same organization. An organization does not need to have any teams. You can add colleagues as account members and give them...

Deleting Your Account

Overview You can permanently delete your Mindmup account from your Profile settings. The deletion process includes a confirmation step to make sure you intend to delete the account. Before deleting your account Deleting your account is permanent...

Viewing Invoices

Overview The Invoices section in Plan & billing gives you access to your Mindmup billing records. Each invoice includes the date, amount, status, and description. You can click an invoice to download the invoice or receipt. View and download an...

Updating Your Payment Method

Overview You can manage the payment card associated with your Mindmup subscription from Plan & billing . Use this section to update a card, choose a default card, or remove a saved card you no longer need. Keeping your payment methods current makes...

Overview The Members section lets you add people to your Mindmup account by email. You can invite multiple people at once, search existing members, view their name, email, and role, and check how many seats are currently in use. Members is available...

Canceling Your Subscription

Overview You can cancel your Mindmup subscription from your Plan & billing settings. Canceling stops future subscription renewals, while your current billing period continues through its end. To avoid the next renewal, cancel your subscription at...

Managing Your Plan and Billing

Overview Your Mindmup account includes a Plan & billing section where you can manage your subscription and payment details. You can switch between monthly and yearly billing, update your payment card, view invoices, or cancel your subscription. Your...

Managing Notifications

Overview Mindmup lets you manage your email notifications and preferences from your account settings. You can control notifications for comment activity, map sharing, announcements and updates, and transactional emails. Each category covers a...