Questions & answers

Start here for common questions, how-tos, and quick step-by-step guides.

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Features
Publish Interactive Mind Maps with Mindmup Atlas
Mindmup Atlas makes it simple to share your mind maps with a wider audience when you want to publish rather than co-create. Mindmup Atlas is an online mind map library that lets you publish interactive, read-only versions of your maps. These maps...
Feb 16
Account
Member Roles and Permissions Explained
Each Mindmup account can include multiple members, depending on your plan. For example, if your Team plan includes 5 seats, you can add up to 5 members. Every member has their own login, profile, and personal settings. Account Roles Each account...
Jan 26
Account
Mindmup Gold Password Setup & Reset Guide
Mindmup tries to simplify your work, so it enables you to sign in to Mindmup Gold using temporary one-time passwords sent to your e-mail. However, we recognise that this flow is not for everyone and that some users prefer to have permanent...
Nov 11
News
Mindmup Introduces a New Pricing Model
This is not a change we ever wanted to make. Since Mindmup first launched in 2013, we’ve done everything we could to keep pricing simple and extremely affordable. For more than a decade, the price stayed exactly the same. Our goal was always...
Mar 11
Guides
Understanding Teams in Mindmup
Teams allow groups of people to collaborate on maps together. A team is a shared workspace that contains members and maps. Teams are commonly used by classrooms, organizations, or groups that need to work on the same set of maps. Team Roles Each...
Mar 11
Guides
Create & Customize Connections Between Nodes in Mindmup
Add Custom Connections Between Nodes in Mindmup Mindmup lets you create custom connections between nodes that aren’t directly related. This is useful when you want to show relationships, references, or dependencies that go beyond the main map...
Feb 19
Guides
Mindmup Keyboard Shortcuts
Keyboard Shortcuts in Mindmup One of Mindmup’s guiding principles is productivity. Keyboard shortcuts are available for almost every map editing action. Learn a few of these, and you’ll be able to capture and organize ideas much faster. Mac notes On...
Feb 16
Guides
What Are Concept Maps? A Beginner’s Guide with Mindmup
What Are Concept Maps? A concept map is a visual way to show relationships between ideas. While concept maps look similar to mind maps, they work differently. Instead of relying on hierarchy and position, concept maps use directional links, labels,...
Feb 16
Features
Publish Interactive Mind Maps with Mindmup Atlas
Mindmup Atlas makes it simple to share your mind maps with a wider audience when you want to publish rather than co-create. Mindmup Atlas is an online mind map library that lets you publish interactive, read-only versions of your maps. These maps...
Feb 16
Guides
How to Find Your Old Mindmup Maps
Finding Your Saved Mindmup Maps Here’s how to quickly locate maps you’ve previously saved in Mindmup. Mindmup Account Non-Signed in (Free) Mindmup Maps Example: In Chrome, go to chrome://history and search for “mindmup.com.” Important :...
Feb 16
Features
How to Use Mindmup for Argument Visualization
Creating argument maps in Mindmup Argument maps visualize the logic of arguments. They help organize and navigate complex information, encourage clearly articulated reasoning, and support clear, effective communication. By breaking arguments down...
Feb 16
Guides
Mindmup for Google Drive: Setup & Tips
Using Mindmup with Google Drive When you save maps to Google Drive, the file itself is stored in your Google Drive account. During an active editing session, map data is temporarily processed on Mindmup servers. This allows the application to...
Feb 16
Account
How to Cancel Your Mindmup Gold Subscription
Canceling Your Mindmup Subscription You can cancel your Mindmup subscription in just a couple of clicks. Canceling stops future payments, but make sure to do it at least 24 hours before your next billing date. You’ll continue to have full access to...
Feb 16