Questions & answers

Start here for common questions, how-tos, and quick step-by-step guides.

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Features
Collaborate on Mind Maps in Real Time
Mindmup’s real-time collaboration lets you work on the same mind map with others, with everyone’s changes instantly synchronized. Whether you’re brainstorming with your team, planning a project, or working together in a classroom, everyone can...
Oct 23
Account
Member Roles and Permissions Explained
Each Mindmup account can include multiple members, depending on your plan. For example, if your Team plan includes 5 seats, you can add up to 5 members. Every member has their own login, profile, and personal settings. Account Roles Each account...
Oct 19
Account
Changing Your Password
Overview You can change your Mindmup account password from your profile settings. You will need to enter your current password and your new password before saving the change. Change your password Your new password must meet these requirements: Click...
Oct 12
Features
How to Import a Mindmup File
Overview Importing a Mindmup file lets you bring a previously saved Mindmup map back into Mindmup. This is useful when you have a map file stored on your computer or in Google Drive and want to continue working with it. You can import a Mindmup file...
Oct 8
Features
How to Download a Mindmup File
Overview Downloading a Mindmup file creates a copy of your map in Mindmup's own file format. This is useful when you want to keep a copy of a map outside your Mindmup workspace or save the map file for later use. Unlike PDF, image, outline, and...
Oct 8
Features
How to Export Notes
Overview Exporting notes lets you take the information stored in your Mindmup topic notes and use it outside the map. This is useful when your notes contain detailed research, meeting information, study material, or other content that you want to...
Oct 8
Features
How to Export a Map as an Outline
Overview Exporting a map as an outline turns the topics in your Mindmup map into a structured document. This is useful when you want to take information from a visual map and work with it in another format. Mindmup supports Microsoft Word, Markdown,...
Oct 8
Features
How to Export a Map as an Image
Overview Exporting a map as an image creates a visual copy of your Mindmup map that you can save, share, add to a document, or use in a presentation. Mindmup supports PNG, JPG, and SVG image exports. Depending on the format you choose, you can also...
Oct 8
Features
How to Export a Map as PDF
Overview Exporting a map as a PDF creates a document version of your Mindmup map that you can save, share, or prepare for printing. Mindmup lets you choose the Orientation, Page size, Background, and Image quality before exporting. This gives you...
Oct 8
Features
How to Publish a Map
Overview Publishing a map lets you create a public version of your Mindmup map that you can share with a wider audience. This is useful when you want to present finished work, distribute information, or make a map available publicly rather than...
Oct 8
Features
How to Use Guest Pass
Guest Pass lets you give people temporary access to a Mindmup map using a shareable link. It is useful when someone needs to view or edit a map for a limited time. Anyone with the Guest Pass link can access the map without a Mindmup account. You can...
Oct 8
Features
How to Use Link Sharing
Overview Link sharing lets you give people access to a map by sending them a link. Instead of inviting each person individually, you can choose what anyone with the link can do and then copy the link to share it. Under General access , you can set...
Oct 8
Features
How to Share Maps with Teams
Sharing a map with a team gives team members access to the same map without requiring you to invite each person individually. This is useful for projects, planning, meeting notes, and other maps that a group needs to access together. In Mindmup, you...
Oct 8